Refund policy
We take product quality and customer satisfaction seriously. If you receive a product that is defective, damaged during shipping, or incorrect, please contact us within 48 hours of receiving your order, and we will assist you with after-sale service.
Please note: We do not accept any returns or refunds for reasons other than product quality issues.
How to Request
If your item has a quality-related issue, please email the following information to support@arkedgerc.com:
- Order number
- Description of the issue
- Clear photos or video evidence of the problem
Once we confirm the issue, we’ll providen after-sale instructions.
Please contact us by email to request.
If you have any questions, feel free to contact us at:
📧 support@arkedgerc.com