Contact Us
Born from Passion, Perfected on the Track
Get in Touch | Let's Go Drifting!
Whether you need help with an ARK EDGE product, have a question about your order, or want to explore a partnership with us, you’re in the right place.
Choose the topic that best matches your request and our team will get back to you as soon as possible.
1. PRODUCT & AFTER-SALES SUPPORT
Need help with your ARK EDGE product?
For product setup, troubleshooting, warranty, replacement parts, or other technical questions, please contact our support team.
To help us resolve your issue faster, please include your order number, product name, a description of the issue, and photos or videos if applicable.
Contact Topic: [Product Support]Order#xxxx
Email: support@arkedgerc.com
2. ORDER & SHIPPING SUPPORT
Questions about your order?
For order status, shipping, delivery, address changes, missing items, or other order-related questions, send us your order details and we’ll help you check.
Please include your order number and the email address used for the purchase.
Contact Topic: [Tracking]Order#xxxx
Email: support@arkedgerc.com
Self-Tracking Link：https://www.17track.net/en
3. DEALER & BUSINESS COOPERATION
Interested in working with ARK EDGE?
We welcome inquiries from RC retailers, distributors, track operators, clubs, and other businesses interested in bringing ARK EDGE products to their local community.
Tell us a little about your business, location, and how you would like to work with us.
Contact Topic: [Business Collab]xxx
Email: support@arkedgerc.com
4. CREATOR & COMMUNITY COLLABORATION
Build something together.
If you’re an RC creator, driver, team, community organizer, or event host and would like to collaborate with ARK EDGE, we’d love to hear your ideas.
Whether it’s product testing, content creation, events, competitions, or community projects — tell us what you have in mind.
For:
Creators · KOLs · Drivers · Events · Sponsorships · Community Collaborations
Contact Topic: [Community Collab]xxx
Email: support@arkedgerc.com
5. TRACK & A-TILE PROJECTS
Building a 1:24 drift space?
For A-Tile track projects, RC club installations, custom layouts, or larger-volume orders, contact us with your available space, location, and project requirements.
Our team can discuss suitable configurations and shipping solutions with you.
Contact Topic: [A-Tile Project Collab]xxx
Email: support@arkedgerc.com
We build RC. We dtift RC. And we’re always happy to talk with people who love it as much as we do.